UMA is a country wide service organization dedicated to providing efficient and competitively priced Shipping service. UMA’s mission is to offer our Principals, Customer and all other interested parties with consistently high-level of services that exceeds their expectations and requirements.
- To comply with all Customer and applicable statutory and regulatory requirements.
- To continually strive to ensure effective implementation of UMA Quality Management System (QMS) and to demonstrate continual improvement in all processes.
- To establish Quality Objectives at relevant functions, levels and processes within the organization.
- To monitor, review and analyse the Quality Objectives at planned intervals.
- To take appropriate action based on constructive internal and external feedback.
- To ensure maximum contribution of our employees for effective Quality Management System, we will focus on training and development of our people to enhance their knowledge and experience enabling continual improvement in existing systems and processes.