UMA is a country wide service organization dedicated to providing efficient and competitively priced shipping service.
UMA’s mission is to offer our Principals, Customer and all other interested parties with consistently high-level of services that exceeds their expectations and requirements.
- To comply with all customer and applicable statutory and regulatory requirements.
- To continually strive to ensure effective implementation of UMA Quality Management System (QMS) and to demonstrate continual improvement in all processes.
- To establish quality objectives at relevant functions, levels and processes within the organization.
- To monitor, review and analyze the Quality Objectives at planned intervals.
- To take appropriate action based on constructive internal and external feedback.
- To ensure maximum contribution of our employees for effective Quality Management System, we will focus on training and development of our people to enhance their knowledge and experience enabling continual improvement.